Everything you need to keep your pool clear, healthy and ready to enjoy. From regular servicing to professional advice, Cassaro is here to help.
Your pool should be ready when you are—not another job waiting for the weekend.
At Cassaro, thorough servicing and clear communication go together. We look after the details, keep you informed and explain what your pool needs, what we’ve done and what happens next.
Every standard service follows Cassaro’s own 30-point checklist, systematically covering pool cleaning, water chemistry, circulation, filtration and equipment.
It’s our complete approach to pool care, designed to ensure nothing is overlooked.
Your service is documented with before-and-after photos and a detailed report showing the work completed, chemicals added and anything that may need further attention.
Chemicals are charged separately.
Explore the 30-point serviceOngoing pool care following Cassaro’s 30-point protocol, with before-and-after photos and a detailed service report.
Explore regular servicing02Water testing, advice and everyday supplies in Sorrento.
Plan your shop visit03A helping hand without arranging ongoing servicing.
Explore one-off servicing04Professional water testing and chemical dosing at your pool—without a cleaning service.
Explore Test & Balance05A managed recovery process to treat algae, clear the water and bring your pool back under control.
Explore green pool recovery06Help with pumps, filters, chlorinators and pool cleaners.
Explore equipment helpAfter each standard service, you receive before-and-after photos and a detailed report showing the work completed, your water-test results, chemicals added and anything that may need further attention.
It gives you a clear record of your pool’s care—even when you aren’t home.
Pool care isn’t one-size-fits-all. The right service interval depends on your pool and equipment, how often it’s used, its surroundings, the season, what you’re comfortable doing between visits and your budget.
We’ll help you choose a practical routine that provides the support you need at a cost that works for you.
As your pool’s service history grows, its water-test results and condition over time give us a clearer picture of how it performs between visits. We can then recommend whether the service interval should remain the same or be adjusted.
Find the right service intervalOur business began looking after Gold Coast pools in 1985. A lot has changed since then. Equipment has become smarter, water testing more precise, and Loch Ness Pool Supplies has become Cassaro Pool Care.
Today, as an independent, family-owned Gold Coast business, we’re building on that local history with a structured and transparent approach to pool care.
The name may have changed, but we’re still here in Sorrento—helping Gold Coast pool owners spend less time maintaining their pools and more time enjoying them.
Our storyBring a pool water sample into our Sorrento store for free testing, with no purchase obligation. Our team can explain the results and any adjustments your pool may require. Follow our sample collection instructions for the most accurate results.
Plan your visitShop 12, Sorrento Shopping Village
20 Bundall Road, Sorrento, Queensland
★★★★★
When we moved into our new home, neither of us had owned a pool before and we had no idea where to start. The Cassaro team tested our water and gave us a personalised care plan with clear instructions on what to add and when. With their ongoing advice, we’ve been able to look after the pool ourselves—and it has stayed clear and ready to use.
Sarah & Ben T. — Sorrento
★★★★★
The team at Cassaro are fantastic. They turn up when they say they will, let us know what they’ve done and are always upfront about costs. We trust them to keep everything running properly, so we don’t have to think about the pool anymore. We can just come home and jump in with the kids.
Marcus D. — Bundall
★★★★★
I manage several properties, so I need contractors who turn up when they say they will and keep me informed. Cassaro looks after the pool servicing and water testing, lets me know when each visit has been completed and flags anything that needs attention. I don’t have to follow them up, and I have the records I need for each property.
Leanne W. — Broadbeach
Regular care, an occasional visit, a pool problem or help with equipment.
Talk through the proposed scope, charges and arrangements for your pool.
An appointment is confirmed once the details have been agreed with the team.
Tell our team your suburb and the type of help you need. We’ll confirm servicing availability for your address.
Check service availabilityChemicals are charged separately, based on the quantity required and added. Your service report shows what was added and any recommended follow-up treatment. We’ll obtain your approval before unusually large or costly chemical treatments. Read our chemical charging policy.
Yes. We offer weekly, fortnightly, three-weekly, four-weekly, six-weekly and eight-weekly servicing. Monthly servicing is a common starting point for owners who complete some basic care between visits. We’ll help you choose a routine based on your pool, season, maintenance and budget. Explore regular pool care.
Yes. Tell us about the condition of your pool so we can discuss a suitable visit. See one-off servicing.
Yes. The work depends on the water and equipment. Call to discuss your pool and availability. Read about green pool recovery.
Visit our Sorrento shop at Shop 12, Sorrento Shopping Village, 20 Bundall Road for free water testing. There is no testing fee and no purchase obligation. Read how to collect a sample and what pool details to bring. Free sample bottles are available in store. Plan your visit.
Yes. Loch Ness Pool Supplies is now Cassaro Pool Care. Read our local story.
Tell us about your pool, ask about regular servicing or visit our Sorrento shop.